FUKUOKA DUTY FREE TENJIN

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Duty-Free Shop Guide

What is a duty-free shop?

Shopping at a duty-free shop is only advantageous for those traveling abroad.
Our shop features a wide assortment of carefully selected top-of-the-line products.
Before you leave Japan, come to our duty-free shop in Fukuoka Mitsukoshi for a refined, quality shopping experience.

What are duty-free items?
This refers to products you can buy without having to pay customs duty, alcohol tax, tobacco tax, or consumption tax.

Category Example Taxes waived Eligible purchasers
Consumption tax Customs duty Alcohol tax Tobacco tax
FUKUOKA DUTY FREE TENJIN Travelers departing Japan from Fukuoka Airport
Airport duty-free shop Fukuoka Airport Duty Free Shop
Consumption tax-free shop Tax-free shops in town International visitors departing Japan
(including Japanese nationals that live abroad)

Location: 9th floor of Fukuoka Mitsukoshi

Hours: 10 AM – 8 PM

Directions

How to Purchase Duty-Free Items

  1. Visit the store and pay for the product

    When you pay for the product, you will be given a voucher.

    Important:
    • Duty-free items can only be purchased from 30 days before your departure date.
    • Show your passport and airplane ticket, etc. (proof of departure date and flight number) when you pay at the register.
  2. Go sightseeing empty-handed

  3. Pick up your products

    You can pick up all the products you purchased at the Duty-free Items Pick-up Counter after you go through immigration.

    Important:
    • You will need your passport, boarding pass, and voucher to pick up your products.
  4. Depart Japan

Accepted currencies and credit cards

Japanese yen and the following cards:
Visa, MasterCard, JCB, American Express, Diners Club, China UnionPay, and MICARD.

Returns and refunds

We are sorry, but normally we cannot accept exchanges or offer refunds for duty-free items.
If the product you purchased is damaged or defective, please contact us. Click on the link below for contact information.
(Please have your receipt ready when you contact us.)

Contact

Restrictions on bringing liquids on flights

Click on the link below for details.

Restrictions on Bringing Liquids